Shipping policy

LAPUSI SHIPPING POLICY

We currently focus on orders shipped to the United States.

1. Order Processing

Orders are typically processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays. During periods of high order volume, processing may take longer.

2. United States Shipping

Standard shipping to the United States is free for eligible orders.

Estimated delivery: 7–14 business days after order processing.

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier issues, customs processing, weather, high order volume, or circumstances outside our control.

3. Shipment Confirmation and Tracking

When your order has shipped, we will send a shipment confirmation email with tracking information when available. Tracking information may take up to 24–48 hours to become active.

4. Customs, Duties, and Taxes

For orders shipped to the United States, any customs duties, taxes, or other charges that may apply are the responsibility of the customer.

5. Delayed, Damaged, or Missing Orders

If your order is delayed, damaged, or appears to be missing, please contact us at support@shoplapusi.com with your order number and relevant details. We will review the situation and work with the carrier and supplier to determine an appropriate solution.

6. International Orders

International shipping availability, delivery times, and charges may vary by destination. Where international shipping is available, the applicable options and charges will be shown at checkout. We do not promise free worldwide shipping.

7. Contact Us

If you have questions about shipping, contact us at support@shoplapusi.com.