Shipping policy
LAPUSI Shipping Policy
Welcome to LAPUSI! We value our customers and strive to make your shopping experience as enjoyable as possible. That’s why we offer free shipping on all orders. Below, you’ll find detailed information about our shipping policy.
1. General Information
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
In case of a high volume of orders, delivery may be delayed by a few days. Please allow additional time for delivery. If there is a significant delay, we will contact you via email.
2. Free Shipping
We are pleased to offer free shipping on all orders, regardless of the destination.
Standard Delivery Time:
Delivery time: 7-14 business days.
In some cases, delays of up to 17 business days may occur.
3. Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. The tracking number will become active within 24 hours.
4. Customs, Duties, and Taxes
LAPUSI is not responsible for any customs duties or taxes that may apply to your order. Any fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. International Shipping Policy
We offer free worldwide shipping.
Please note that international shipments may be subject to customs duties, taxes, and other fees determined by the customs laws of the destination country. LAPUSI is not responsible for these charges.
6. Compensation for Damages
LAPUSI is not liable for any products that are damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim.
Be sure to retain all packaging materials and damaged goods until your claim has been resolved.
7. Return Policy
Our Returns and Refunds Policy provides detailed information on the options and procedures for returning your order. This policy is available on our website.
For additional information, please contact our customer service team at support@shoplapusi.com. We are always happy to assist you with any questions or concerns regarding your order.
Thank you for choosing LAPUSI!