Privacy policy

PRIVACY POLICY

Last updated: October 2, 2026

This Privacy Policy explains how Lapusi ("we," "us," or "our") collects, uses, and shares personal information when you visit shoplapusi.com, place an order, create an account, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you use our store, we may collect your name, email address, phone number, billing and shipping address, order details, payment confirmation, account information, customer-service messages, device information, browser information, IP address, and information about how you interact with our website.

Payment card details are processed by our payment providers. We do not need to receive or store your complete payment-card number or security code.

2. How We Use Personal Information

We use personal information to process and fulfil orders, arrange shipping, provide tracking information, handle returns and refunds, provide customer support, manage customer accounts, communicate about orders, prevent fraud and abuse, improve our store, and comply with legal obligations.

Where permitted by law, we may also use information for marketing and advertising. You can opt out of marketing communications by following the unsubscribe instructions in the message or contacting us.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve our services, and support advertising or analytics where enabled. You can manage cookies through your browser settings. Blocking some cookies may affect store functionality.

4. How We Share Personal Information

We may share personal information with Shopify, payment processors, shipping carriers, fulfillment and supplier partners, website and analytics providers, advertising partners where enabled, customer-support providers, and professional or legal advisers who help us operate the store. These parties may process information in countries different from your own.

We may also disclose information when required by law, to respond to legal process, to protect our rights and users, or in connection with a business transfer.

5. Shopify

Our store is hosted by Shopify. Shopify processes information as necessary to provide the ecommerce platform and related services. Shopify may process information according to its own policies and applicable law.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order records, accounting, dispute resolution, fraud prevention, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. You may also have rights to opt out of certain marketing or targeted advertising activities. Contact us using the details below to make a request. We may need to verify your identity before completing a request.

Our website may recognize a Global Privacy Control signal where supported by Shopify and applicable law.

8. Children

Our services are not directed to children who are not permitted to use online shopping services under the law that applies to them. We do not knowingly collect personal information from children for the purpose of selling products.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date when appropriate.

10. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at support@shoplapusi.com.

Lapusi
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom